You can only exchange documents with companies who your are connected with on the CargoX Platform. As explained in the Contacts section, there are two ways how companies can connect. You can send the invitation to connect to a company, or you can accept the invitations received from others. Let's review this process.

When you receive an invitation to connect MAKE SURE THAT YOU KNOW THIS PERSON AND DOUBLE CHECK THE DETAILS OF THE COMPANY. FAILING TO CHECK MIGHT RESULT IN SENDING DOCUMENTS TO A WRONG COMPANY.

Step 1: Review received invitations

When you receive an invitation to connect, you receive an email notification and also an in-app notification. To review and accept the received invitation to connect, go to Contacts (in the sidebar), and click on the third tab - Received invitations


Step 2: Verify the sender

You are responsible for thoroughly verifying the sender's details! Compare their details, name of the contact person, address, email, and phone number, against your address book and information that you have about that person. If you are in doubt, verify in the real world by calling or emailing the company you received an invitation from. Only accept an invitation to connect when you are sure the invitation comes from a legitimate company or person that you conduct business with.

To show details about the company that sent you the invitation to connect, click on the inviting company and the company details, including contact details will open.

WARNING: If you receive an invitation but do not know or do not recognize the sender, or the email or phone numbers seem wrong, you should NOT accept the invitation. Contacts also serve as a basic security and privacy mechanism and prevent identity theft, spam, and spying between competitors. Only connected companies can exchange documents, see their company details, and view each other's Ethereum public blockchain addresses (but never the keys!). 

Step 3: Accepting the invitation

When you are ready to accept the invitation and connect with the company, click the green Accept button. That is it!

SECURITY NOTE: If you are positive that you are being invited by scammers / fake companies, you can click on the three-dotted icon next to accept button, and Reject the invitation. If such an invitation is sent to you repeatedly, report it to [email protected].

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