1.9.10. How to amend the document once the envelope is already sent?¶
Once a document, such as a bill of lading has been created on the platform, the issuer can still delete or change it.
But once an envelope with this document has been transferred away from the Issuer and it has been transferred into someone else's possession, it can not be changed by anyone.
If parties later discover an error in the document, the procedure on how to amend it is as follows.
The document must be transferred (returned) to the issuer, ideally, along with an additional document or note requesting the change.
Based on this information the Issuer can now (any only now that they have the document they have issued back in their possession), destroy this document, and issue a new (corrected) one in its place. When performing this, the use of the same document number is allowed by the CargoX Platform - but please check with your operations how to proceed about that.
It is mandatory for the issuer to destroy the existing document prior to issuing a new one with the same number as the blockchain is immutable, and documents already tracked on the blockchain are unchangeable.